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Customer Care

We are a service oriented platform. Student and customer  satisfaction and assistance is our highest priority. Please feel free to contact us with questions if you require more information about any of our products, services, or any other type of inquiry. We look forward to hearing from you!

Privacy & Safety

We value privacy and security to the highest possible degree. No private information or data is stored or shared by The Wizard Factory.

Monetary Transactions

All financial transactions are conducted through PayPal. This protects the buyer and seller, and acts as an intermediary to resolve disputes.

Return Policy

ALL purchases for Digital Download Products and Personal Consultations ARE FINAL and NON-REFUNDABLE. 

Merchandise products cannot be exchanged for another size. NO returns or exchanges for a different product.

Payment Methods

- PayPal

- Cryptocurrency

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